Privacy Policy

Legal entity

Asset Health Global is operated by Lifearmor Tree (Pty) Ltd across the Apple App Store, Google Play Store, and Huawei App Gallery versions of the app.

For the Huawei App Gallery version of Asset Health Global, the store account holder is James Malcolm Ruthven Murray.

Questions about the company or store account can be sent to support@mystepandgo.com.

Location services

On certain Android and Huawei builds of Asset Health Global, store disclosures or permission manifests may list fine location, coarse location, or background location permissions because the Huawei Health software development kit requires those permissions to function correctly.

Asset Health Global does not use, store, or track your location data for location tracking purposes. These permissions exist only where they are required to support Huawei Health integration and related device activity services.

Removing your account and personal information

You may request Asset Health Global to deactivate and remove your personal information from the platform at any time through the in-app path Menu > Delete your account, or by using the external deletion page at delete-account.html.

This action is intended to be irreversible. If you register again in future, you may need to create a new account and start fresh in active challenges or leaderboards.

Deletion can take up to 48 hours where reconciliation is needed for challenge totals, leaderboard positions, or winner calculations. If you need account removal sooner because of an urgent privacy issue, contact support@mystepandgo.com.

Connected platforms and current data scope

Across connected health platforms, Asset Health Global currently collects step data. Where Huawei Health support is available, Asset Health Global may also read Step data: your total steps walked per day; Calories: the total number of calories burned during exercise in a day; and Activities: the total number of minutes and calories burned, as well as the type of exercise activity performed. Step data is used for daily targets, progress charts, leaderboards, and challenge participation inside Asset Health Global.

We do not sell or share connected health data

Asset Health Global does not sell connected health data. Asset Health Global does not share connected health data with advertisers, data brokers, or unrelated third parties.

How users can revoke access

Users can revoke access at any time by disconnecting the linked provider in the app where available, or by removing Asset Health Global permissions in the linked platform or device settings.

Apple Health / HealthKit integration

Asset Health Global integrates with Apple Health. At this time, Asset Health Global uses Apple Health to read step data only so that users can participate in challenges, work toward targets, and appear on leaderboards.

Asset Health Global does not write new data to Apple Health. Asset Health Global does not sell Apple Health step data and does not share that step data with advertisers, data brokers, or unrelated third parties.

Users can revoke Apple Health access at any time in Apple Health or iOS device settings.

Health Connect integration (Android)

Asset Health Global integrates with Health Connect on Android. At this time, Asset Health Global uses Health Connect to read step data only.

Step data from Health Connect is used for daily progress, targets, leaderboards, and challenge participation. Asset Health Global does not sell Health Connect step data and does not share that step data with advertisers, data brokers, or unrelated third parties.

Users can revoke access at any time in Health Connect settings or by disconnecting the provider inside Asset Health Global where that control is available.

Huawei Health integration

Where Huawei Health support is available, Asset Health Global uses Huawei Health to read Step data: your total steps walked per day; Calories: the total number of calories burned during exercise in a day; and Activities: the total number of minutes and calories burned, as well as the type of exercise activity performed.

Asset Health Global does not sell Huawei Health data and does not share that Huawei Health data with advertisers, data brokers, or unrelated third parties.

If Huawei Health support requires cross-border processing for the platform connection to work, that processing will be subject to the protections described in the GDPR and privacy notices. Users who do not want to connect Huawei Health should not enable that connection.

Users can revoke Huawei Health access at any time through Huawei Health or device permission settings where those controls are available.

Fitbit integration

Asset Health Global integrates with Fitbit. At this time, Asset Health Global uses Fitbit to read step data only for targets, challenge participation, and leaderboard visibility.

Asset Health Global does not write new data to Fitbit. Asset Health Global does not sell Fitbit step data and does not share that step data with advertisers, data brokers, or unrelated third parties.

Users can revoke Fitbit access at any time in Fitbit account settings or by disconnecting the provider inside Asset Health Global where that control is available.

Garmin integration

Asset Health Global integrates with Garmin Connect. At this time, Asset Health Global uses Garmin Connect to read step data only for targets, challenge participation, and leaderboard visibility.

Asset Health Global does not write new data to Garmin Connect. Asset Health Global does not sell Garmin step data and does not share that step data with advertisers, data brokers, or unrelated third parties.

Users can revoke Garmin access at any time in Garmin Connect account settings or by disconnecting the provider inside Asset Health Global where that control is available.

General information collected

• Account and profile details such as name, display name, avatar, organization membership, team, and login identifiers.
• Program participation data such as challenge membership, leaderboard positions, pathway progress, calendar task status, and campaign completion.
• Community content such as company feed posts, uploaded media, chat messages, comments, reactions, and profile-linked participation history.
• Device, app, and security data needed to keep the service working, including push token status, connection state, and diagnostic events.
• Journal content when that feature is enabled. Where configured that way, the journal is intended to remain on-device.

How data is used in the service

• Create and manage accounts, sign-in sessions, and organization access.
• Sync steps, calculate targets, run leaderboards, and power challenge progress.
• Deliver learning series, pathways, calendar tasks, campaigns, and task results.
• Operate company feed, chat, profiles, and other community features.
• Support reminders, notifications, and in-app engagement loops.
• Maintain security, prevent misuse, diagnose issues, and improve service reliability.

When information may be disclosed

• Information may be shared with other authorized participants inside the same company or program where visibility is part of the feature, such as leaderboards, challenges, feed, chat, and team views.
• Service providers may process data on behalf of Asset Health Global for hosting, authentication, storage, messaging, analytics, and customer support.
• Linked device or identity providers may receive data necessary to establish and maintain account or activity sync connections.
• Data may be disclosed when required by law, to enforce terms, or to protect users, partners, or the service.

Retention and deletion

Data is kept only for as long as needed to operate the service, support active programs, meet legal obligations, resolve disputes, and enforce agreements. Data may be deleted, anonymized, or aggregated when it is no longer needed for those purposes.

Your choices

• Edit profile information where the app provides account controls.
• Disconnect Fitbit, Garmin Connect, Apple Health, Health Connect, or Huawei Health where supported, or revoke their permissions through the linked service or device settings.
• Request access, correction, deletion, or export through the support contact provided in the app or store listing.
• Choose whether to post in community features or participate in optional modules where controls are available.

Children's privacy

Asset Health Global is not intended for children unless a specific program is designed for that audience and the appropriate consent and legal requirements are met by the organization running the program.

Contact and updates

Privacy questions, access requests, deletion requests, and complaints can be sent to support@mystepandgo.com, by phone at 072 513 9042, or by post to 305 Headingley, 1 Jacobs Avenue, Fairway, Johannesburg. This policy may be updated from time to time, and the effective date above will change when material updates are published.